Gaya APA

YUN, C, Z. et al (1998). THE QUEST FOR GLOBAL QUALITY : KUALITAS GLOBAL PERWUJUDAN MANAJEMEN KUALITAS TOTAL (TQM) DI SINGAPORE AIRLINES (SIA) . JAKARTA: ADDISON WESLEY LONGMAN, Inc.

Gaya MLA

YUN, CHANG, ZEPH. et al. "THE QUEST FOR GLOBAL QUALITY : KUALITAS GLOBAL PERWUJUDAN MANAJEMEN KUALITAS TOTAL (TQM) DI SINGAPORE AIRLINES (SIA)". JAKARTA: ADDISON WESLEY LONGMAN, Inc, 1998. Prodi S1 Manajemen.