Gaya APA

PEPPARD, J., ROWLAND, P. (1997). THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING (ED. 1, CET. 1). YOGYAKARTA: ANDI.

Gaya MLA

PEPPARD, JOE., ROWLAND, PHILIP. "THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING". ED. 1, CET. 1 YOGYAKARTA: ANDI, 1997. Prodi S1 Manajemen.